RSA and 123.ie

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.  We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today. 

Looking to the future In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
To empower people

Our Values — our DNA:
Love simplicity, Better every day, Do the right thing, Boundless ambition
We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

Culture and Community

Culture and community is a key priority within our organisation. 
We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard. 
In RSA and 123.ie career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.
We cultivate an open and transparent culture where people can be their true selves. RSA and 123.ie support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.
We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities. 

Data Analysis -  MI Manager (Internal applicants only)

RSA is building an industry leading and best in class Data Analytics function and we are looking to further strengthen our growing team. The Management Information (MI) Manager will lead a team of 4 Business Facing Analysts and offshored MI activities and report to the Head of Data & Analytics.  The individual will have strong communication skills backed by solid technical capability.  Proven experience successfully managing the delivery of Management Information across multiple business functions is a requirement.

The predominant focus of the role is managing and delivering analyses, but you will also interface with the Business at a senior level ensuring that they have all the Data, MI and Analytics required for them to operate at a best in class level.  In addition to your team’s own ground up analyses you will leverage the newly created technical capability of the Data Analytics team and its central Data infrastructure.  It will be very important that Business expectations are set and that service levels are maintained.  You will work in a team environment and will have personal responsibility for meeting the expectations of internal customers. 

The ideal candidate will be curious, ambitious, hands on and solution delivery focused.  You will have worked previously in a similar role, some management experience is preferred, and proven yourself to be a trusted provider of analyses, insights and guidance to Business stakeholders.  You will have had significant exposure to data capture, processing and usage.  Your analytical approach will be rigorous and your outputs best in class.

Ability to work in cross-departmental project teams with adaptability and flexibility to achieve organisational goals. Excellent communication skills including the ability to interact effectively at all levels, both internally and externally

Key Responsibilities

Stakeholder Management

• Engage with stakeholders (business and IT) through the entire organisation:
• Leverage business acumen to transform business requests into addressable solutions
• Systematically capture and formalise business requirements including delivery timescales to ensure insights are best in class
• Identifying analytics projects and business improvement opportunities
• Understand business context and value derived from the various cases undertaken
• Ensuring service levels are achieved and maintained
• Provide a high level of visibility to the business on the team deliveries and associated ROI/Impacts
• Support the development of the data champion operating model in the business departments to ensure optimal use of MI - Raise Data Analytics knowledge and expertise across the Company
• Support the development of the data culture by promoting data analytics and data visualisation best practices and innovations.

Team and People Management

• Managing a team of c.4 people and offshored MI activities:
• Pro-actively manage the capacity and performance of the team (roadmap, PI, sprint planning)
• Identify the team’s individual talents and abilities. Harness full potential by setting up and implement individual development plan. Recognise and promote team and individual deliveries
• Providing advice, guidance and coaching more junior colleagues
• Design budget model for own area:
• Contribute to the annual budget definition
• Track actual VS forecast
• Report and justify potential variances
• Forecast future needs
• Pro-actively identify, propose, and discuss with the manager areas of improvement of the operating model on BAU activity and projects workflows

MI / Analytics / Insights delivery

• Accountable for the delivery of the MI team (BAU and projects)
• Manage the definition, build, delivery and presentation of Management Information (BAU and projects) - working with the members of the team as well as external resources
• Work collaboratively with the Data DevOps team to ensure new and existing systems provide:
• accurate, timely, insightful and focused MI
• in a flexible, easy to access and use interface
• Support the engineering of the data pipeline to prepare the necessary data
• Identify and manage alerts and risks on all processes and projects under responsibility
• Information System Modernization: Continuous improvement to support the decommissioning of legacy system and processes
• Support the definition and implementation of the analytics roadmap as the organisation Data and AI Strategy is developed further.

Requirements:

• 2 - 4 years in a similar role
• Demonstrate a clear passion to lead, develop and grow a team
• Proven experience as an Analyst providing high value add outputs to Business stakeholders is required
• Quantitate degree required (Math’s, Physics, Engineering, Data, Analytics) with a minimum result of 2.1
• Insurance experience required
• Programming experience is mandatory, VBA, SAS and SQL experience are strongly preferred
• Significant experience on advanced analytics & insights projects.
• Expertise on Data Warehousing / Data Visualisation / Analytics solutions architecture

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.