RSA and 123.ie

Founded in 1710, we are a 300 year old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free
from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market.

We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.

We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today.

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
To empower people

Our Values — our DNA:

Love simplicity, Better everyday, Do the right thing, Boundless ambition

We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them

Culture and Community

Culture and community is a key priority within our organisation.
We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard.

In RSA and 123.ie career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.

We cultivate an open and transparent culture where people can be
their true selves. RSA and 123.ie support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who
they are as a person.

Most importantly, we care about our environment and the communities around us. We support programmes and events that give back and enhance the lives of the vulnerable and those in need.  We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities.

Speciality Underwriter

Speciality Underwriter role involves suitability assessment, setting terms and pricing risks for products across marine, engineering and renewal energy segments in line with RSAs appetite.  The successful candidate will underwrite both new and existing business to contribute to the delivery of operational plans. 

The role involves collaboration with internal stakeholders to ensure our offerings and service deliver a best in class customer experience with our trading partners. The role would be based either in Dublin or Galway

Key Responsibilities:

• Building, maintaining and developing relations on a portfolio of accounts to secure profitable renewals and generate new business in line with strategy & risk appetite
• Reviewing new business cases and negotiating renewals, where appropriate, and delivering underwriting decisions by following agreed processes at the designated authority level and with the necessary senior direction and support, to secure profitable business within the agreed risk appetite in the Specialty Lines Team
• Building, maintaining and developing relations on a portfolio of accounts to secure profitable renewals and generate new business in line with designated authority level
• Identifying non-standard or complex risks and escalating to more qualified/experienced colleagues to ensure they are handled appropriately
• Supporting more qualified colleagues in the handling of non-standard cases in line with established standards, procedures and guidance provided
• Managing customer queries in an efficient, courteous and timely manner to deliver high standards of customer satisfaction
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate

Attributes and Qualifications:

• A driven and motivated team player with a hardworking, can-do attitude and a passion for delivering excellent customer service
• Good oral and written communication skills
• Experience of Microsoft Word and Excel to an intermediate level
• Ability to work to tight deadlines with a commitment to delivering quality results.
• Experience of the insurance sector, this is highly desirable, although not essential as we believe good customer services skills, gained within retail or office environments are transferable
• Commercial APA, CIP or similar

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.