Data Visualisation Analyst


Job Ref:
1845

Job Title:
Data Visualisation Analyst

Location:
Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

RSA and 123.ie

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise, and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland, and Middle East. In Ireland, we have offices in Belfast, Galway, and Dublin, where we empower our people work flexibly to suit their needs and those of our customers. We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today.

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:

Prepared to make the difference

Our Mission — how we will live our vision:

Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:

To empower people

Our Values — our DNA:

Love simplicity, Better every day, Do the right thing, Boundless ambition

We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

 

Culture and Community

Culture and community are a key priority within our organisation. We strive to create a diverse and vibrant workforce where everyone feels valued, and everyone’s voice is heard.

In RSA and 123.i.e., career progression is nurtured, and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.

We cultivate an open and transparent culture where people can be their true selves. RSA and 123.ie support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities.

 

Data Visualisation Analyst

Excellent new role within our Customer Strategy & Innovation Team.  This a unique position will be involved in being a key member of the Customer Experience team, reporting to the Head of Customer Experience.

As the Data Visualisation Analyst your key responsibility will be the management of an inhouse customer insight tool to present customer insights to the business through management dashboards.  It will involve integrating customer insight data sources across the business into one tool. The role will also require supporting the Head of Customer Strategy and Innovation in preparing periodic reports for management information. The role will be varied allowing use of analysis, requirements gathering and stakeholder management skills.

 

Key Responsibilities:

  • Business requirements gathering and translation for Data Analytics team
  • Data extraction to present data on a periodic basis
  • Analysis of data to understand insights to help improve customer experience across the business
  • Developing management reports
  • Consistency, completeness, and accuracy of analysis, reporting and communication
  • Managing relationships with the business and Data Analytics teams


Requirements:

  • Minimum 3 years’ experience within a business analyst or data analyst role
  • Analytical mindset
  • Experience building effective, positive relationships with stakeholders
  • Experience managing and translating business requirements
  • Experience using data visualisation tools, e.g. Qliksense, SAS, tableau
  • Communication skills
  • PowerPoint skills
  • Excel skills 

 

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

 


Visit Amris