Scrum Master

Job Ref:

Job Title:
Scrum Master

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

RSA and

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.  We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today. 

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
We are here to help people, businesses and society prosper in good times and be resilient in bad times.

Our Values — guide everything we do and show what we stand for:

Integrity, Respect, Customer-driven, Excellence and Generosity

Culture and Community

Culture and community is a key priority within our organisation. We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard. 

In RSA and career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.
We cultivate an open and transparent culture where people can be their true selves. RSA and support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities. 

Scrum Master

You will be operating as Scrum Master for an agile squad, working closely with the team members to ensure release goals are set and met, through the application of Agile principles. As an experienced Scrum Master, you will guide the agile squad efficiently through the release cycle and where appropriate introduce improvements and refine working practices.

The successful candidate will have to manage multiple priorities with competing timelines, be passionate about building high quality enterprise applications and be innovative in their ideas from a technical, process and relationships point of view.

Key Responsibilities:

  • Being an enabler for a passionate and skilled delivery team
  • Exemplifying Scrum Values, Principles and Workday Core Values
  • Guiding these teams and surrounding organisation on how to adopt Agile/Scrum practices
  • Assessing the Agile/Scrum maturity of the team and coaching to higher levels of maturity, at a sustainable pace
  • Encouraging a trusting, collaborative, and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of problem solving and systemic improvement.
  • Removing impediments or guiding the team to remove them and building great relationships with those who can assist.
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external team communication, improving visibility, and radiating information through visual boards
  • Supporting the Product Owner, especially with respect to product backlog refinement and maintenance
  • Excellent communication and mentoring skills



  • First level Scrum Master certification (CSM, PSM I)
  • Experience in the Scrum Master role for at least three years, operating across more than one high performing software development team
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, influencing and increasing transparency
  • Knowledge and skills of working with a Scrum Team in a scaled environment including remote teams and external dependency management
  • Proven track record in championing adoption of Agile and Scrum practices
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
  • Knowledge of Continuous Delivery Pipeline

Other Qualifications

  • Second level Scrum Master certification (CSP, PSM II)
  • Knowledge and experience in other Agile approaches: XP, Kanban
  • Previous experience as a team lead in either development or quality
  • Engagement in or the setting up of a Community of Practice
  • Participation/involvement in Agile/Lean community
  • Experience working with teams developing Financial, Accounting or Payment applications is a plus.


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.



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