Change Governance and PMO Manager

Job Ref:

Job Title:
Change Governance and PMO Manager

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

RSA and

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.  We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today. 

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
We are here to help people, businesses and society prosper in good times and be resilient in bad times.

Our Values — guide everything we do and show what we stand for:

Integrity, Respect, Customer-driven, Excellence and Generosity

Culture and Community

Culture and community is a key priority within our organisation. We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard. 

In RSA and career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.
We cultivate an open and transparent culture where people can be their true selves. RSA and support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities. 

Change Governance and PMO Manager

In this role, you will be responsible for the continued development of our Governance and PMO area, operating within the IS and Change function.  You will be responsible for Change and Delivery standards, processes, and reporting, employing the appropriate tools and templates to support successful delivery.

You will work closely with key stakeholders including Senior Management, Programme and Project Managers, key Change and IS personnel and the Finance team.  You will provide oversight and expertise to successfully manage the control environment requirements and compliance across all IT related projects operating in both Agile and Waterfall methodologies.

This role requires experience building and operating a PMO, maturing its functions and experience that includes evolving a PMO to align with strategic direction and provide value to the business. 


Key Responsibilities:

  • Manage the day-to-day Change governance and PMO activities
  • Enhance, formalise, and operate the Change governance processes and activities.
  • Enhance and/or implement new standards, processes, and controls to meet global or regional requirements and provide monitoring and reporting as required.
  • Provide guidance and support to the Programme/Project managers on the application of policies, standards, and processes. 
  • Provide support in the development of Business Cases and the operation of the Investment Approval process
  • Manage the Change status reporting cycle, provide management summaries and analysis of content.
  • Manage and monitor the overall RAID and resourcing processes, providing reporting for senior management review.
  • Co-ordinate the financial tracking of the Change budget forecasts, actuals and benefits, input into financial modelling and carry out analysis of key financial data.
  • Develop a continuous improvement model to ensure that Change initiatives are continuously meeting standards, adhering to budgets, meeting deadlines and providing benefit.
  • Oversee the PMO analysts, providing guidance and support to ensure their development.
  • Identify and implement solutions and tools that will improve the efficiency of the PMO.
  • Provide input to the vision and direction for streamlining of the PMO and associated governance activities in line with strategic direction as we move to an Agile delivery model.



  • A Project Management Professional (e.g., PMP, Prince) Certification.
  • A minimum of five years` experience of leading and managing change.
  • Strong leadership skills with excellent written and verbal communication skills.
  • Experience dealing with senior stakeholders.
  • Experience of establishing or operating a PMO and implementation change governance including new processes and tools.
  • In-depth knowledge of change management methodologies, techniques and processes.
  • Demonstrated knowledge of Financial Management including detailed planning and analysis within a Change environment.


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.



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