Personal Lines Test & Implementation Analyst

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Job Title:
Personal Lines Test & Implementation Analyst

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

Join RSA and make a difference every day.

At RSA and we empower our customers to make a difference in their lives. And the same goes for our employees.

We have offices in Belfast, Galway and Dublin, where we’ve embraced hybrid working and empower our people to work flexibly to suit their needs and those of our customers. Our Dublin office is also home to our sister-company

Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $20 billion of total annual premiums. 

We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. 

And, if you bring your best, then we promise to give you, our best.


Culture and Community

RSA is a purpose-driven business – our purpose is to help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Out stats don’t lie… in our annual engagement survey

95% of our people are committed to driving innovation and change

91% of our people celebrate the diversity in their teams and wider company

90% of our people feel safe to share they’ve made a mistake

89% of our people strive to recognise colleagues for the amazing work they do

89% of our people know how their job supports the company’s strategy

So if you want to make a difference every day, we’d love to have you.



Personal Lines Test & Implementation Analyst - 12 Month Contract

Be part of a dynamic team in RSA/ where your innovation and creativity can be fostered. This is a key role in our Personal Lines Underwriting and Pricing department and sits within the Test & Implementation team. 

It involves User Acceptance Testing (UAT) across a variety of household and motor products to ensure changes required are working as expected.  The job involves liaising with ITS, ADM, Applied and other external suppliers to ensure all rate changes, underwriting risk acceptance changes, product enhancements and front-end changes are tested before they are put live. You will work with a range of stakeholders across the company to complement and enhance day to day Personal Lines testing and implementation related processes. 


Key Responsibilities:

  • Create test plans and carry out regular testing for changes to RSA Home and Motor products across both RSA systems and third-party applications. This includes Rate, Risk Acceptance Criteria and Document changes across multiple platforms.
  • Ensuring all UAT testing is completed accurately and in a timely manner.
  • Attend Sprint calls with developers and IT business analysts to discuss changes in progress.
  • Provide support with monthly InseCom scheme changes to scheme writers.
  • Investigating pricing or underwriting queries and work to resolve any issues.
  • Willingness to analyse business needs to develop effective and appropriate testing & implementation improvements to current processes.
  • Working with internal and external stakeholders to ensure rigorous testing and implementation of Personal Lines changes.
  • Sharing knowledge and expertise to enhance implementation & testing capabilities across the team and the organisation.



  • Previous experience carrying out testing helpful
  • Understanding of Personal Lines products and processes
  • Intermediate/Advanced Excel knowledge an advantage
  • Great problem solving, communication and organizational skills


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

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