Commercial Lines Portfolio Manager (Open to internally applicants only)

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Commercial Lines Portfolio Manager (Open to internally applicants only)

Dundrum - Dublin 16

Closing date:

Vacancy Description

Join RSA and make a difference every day.


At RSA and we empower our customers to make a difference in their lives. And the same goes for our employees.


We have offices in Belfast, Galway and Dublin, where we’ve embraced hybrid working and empower our people to work flexibly to suit their needs and those of our customers. Our Dublin office is also home to our sister-company

Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.


As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $20 billion of total annual premiums. 

We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. 

And, if you bring your best, then we promise to give you, our best.


Culture and Community


RSA is a purpose-driven business – our purpose is to help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Out stats don’t lie… in our annual engagement survey

95% of our people are committed to driving innovation and change

91% of our people celebrate the diversity in their teams and wider company

90% of our people feel safe to share they’ve made a mistake

89% of our people strive to recognise colleagues for the amazing work they do

89% of our people know how their job supports the company’s strategy


So if you want to make a difference every day, we’d love to have you.


Commercial Lines Portfolio Manager -Maternity Leave Cover (Open to internally applicants only)

This role will involve directing the strategic and tactical development and performance of the Commercial Lines FAST portfolio, in line with agreed business strategy and performance targets. You will be focused on developing and implementing strategies, monitoring and reporting business performance and managing stakeholder relationships.

You will use your leadership and relationship skills to effectively build and enhance the Portfolio products, to enable profitable business growth. 


Key Responsibilities:

  • Managing a portfolio’s financial performance to deliver strong results in line with or exceeding business plan
  • Leading the development and management of strategies for the portfolio of risks in order to achieve agreed business strategy and targets
  • Actively contributing to the development of segmented and local customer propositions to increase penetration of existing customers and/or expand the business mix
  • Reviewing non-standard case referrals and deliver underwriting decisions, following agreed processes at the designated authority level, in order to secure profitable business within the agreed risk appetite.
  • Planning, monitoring, and managing team/department business and performance in line with agreed performance targets, service standards, budgets and wider business and change objectives
  • Building and maintaining effective working relationships with other business areas and functions to maximise the effective operation of the team/department/unit and performance of the portfolio
  • Representing RSA externally, taking a leading role in influencing market expectations, direction, standards, and legislation in line with RSA’s best interests and commercial priorities and promoting RSA as a leading insurer
  • Liaising with Reinsurers and/or internal Reinsurance teams to achieve the desired levels of cover on appropriate commercial terms and/or exploit appropriate reinsurer capacity, data and expertise to maximise profitable portfolio growth
  • Working with the Commercial Portfolio Management team to ensure continued assessment of portfolio performance to develop insight driven portfolio strategy and improvement opportunities
  • Ensuring the long term development of the portfolio through product development based on portfolio performance, market intelligence, R & D insight, legal developments and emerging risks


Attributes and Qualifications:

  • Experience of working in a broad range of underwriting roles directly with customers and in the customer environment.
  • Depth of experience in Commercial Non-Motor insurance products
  • Experience of developing business strategies and customer propositions
  • A driven and motivated team player with skills in relationship building with a passion for delivering excellent customer service
  • Excellent oral and written communication skills
  • Experience of Microsoft Word and Excel to an intermediate level
  • Ability to work to tight deadlines with a commitment to delivering quality results.
  • Experience of the insurance sector, this is highly desirable, although not essential as we believe good customer services skills, gained within retail or office environments are transferable
  • Relevant 3rd level qualification (desirable)
  • CIP, ACII or equivalent insurance qualification (essential)

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status


Sorry, this vacancy is closed.

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