Facilities and Workplace Manager

Job Ref:

Job Title:
Facilities and Workplace Manager

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

Join RSA and make a difference every day.

At RSA and we empower our customers to make a difference in their lives. And the same goes for our employees.

We have offices in Belfast, Galway and Dublin, where we’ve embraced hybrid working and empower our people to work flexibly to suit their needs and those of our customers. Our Dublin office is also home to our sister-company 123.ie.

Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $20 billion of total annual premiums. 

We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. 

And, if you bring your best, then we promise to give you, our best.


Culture and Community

RSA is a purpose-driven business – our purpose is to help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Out stats don’t lie… in our annual engagement survey

95% of our people are committed to driving innovation and change

91% of our people celebrate the diversity in their teams and wider company

90% of our people feel safe to share they’ve made a mistake

89% of our people strive to recognise colleagues for the amazing work they do

89% of our people know how their job supports the company’s strategy


So if you want to make a difference every day, we’d love to have you.


Facilities & Workplace Manager

At RSA, we are looking to hire a Facilities and Workplace Manager to be part of our Procurement, Property & Facilities team. People are at the heart of everything we do, and we believe that employees’ experience at work has a direct impact on how we create a great customer experience and drive our business success.

Based in Dublin, you’ll be the face of RSA Facilities and be responsible for:

The office footprint of the business to include Dundrum, Galway & Belfast.

Keeping day-to-day facilities & services running smoothly, overseeing the facilities outsource service providers and keeping RSA people & premises safe from a Health & Safety and Physical Security perspective.

Driving positive change into the business by heading the charge on green related initiatives to reduce our carbon footprint & improve sustainability.


Key Responsibilities:

  • Leading the implementation of our Facilities Management (FM) and workplace strategy.
  • Leading the proactive management of our FM services to deliver smooth and easy day to day operations and workplace experience for our business and people, in line with regulatory and legislative frameworks.
  • Leading and developing the Facilities team.
  • Managing, in conjunction with our outsourced FM Services Provider, the operation of the Building Management System, air conditioning, access control, reception, cleaning, security and general FM operations on site.
  • Leading the sourcing and management of third-party suppliers to ensure delivery of services in line with agreed SLAs, budgetary requirements and business risk appetite.
  • Managing internal and external stakeholder relationships such as other RSA departments, sub-tenants, landlords and managing agents.
  • Managing the facilities budget across the 3 sites.
  • Ongoing monitoring of expenditure and monthly accruals.
  • Approving invoices within the annual budget.
  • Leading and delivering ‘green’ property and facilities initiatives, ensuring full integration of our carbon reduction and environmental corporate responsibilities agenda. Being a key member of the Net Zero working group within RSA (with particular emphasis on renewability, cost and consumption of energy within the business as well as paper usage, waste disposal and innovative initiatives with our suppliers). 
  • Planning and leading the implementation of Property, FM and Workplace projects such as refurbishments and relocation of offices.
  • Owning & managing relevant policies including Physical Security, standards and processes to positively influence behaviours and values, control cost, minimise risk and ensure operational effectiveness for our people and business.
  • Striving to make things better every day for our workplace experience; finding new ways to improve our property and facilities services; driving better value, maximizing efficiencies and reducing our costs.



  •  3-5 years experiences in Facilities
  • Managing facilities services
  • Working with senior stakeholders
  • Working with partner providers and 3rd party suppliers
  • Self-drive and best-in-class execution and delivery
  • Strong analytical skills: we don’t need an excel whizz but someone who’s good with numbers
  • Vision, decision making ability and critical thinking skills, prioritising initiatives in a dynamic environment


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status

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