Join 123.ie and make a difference every day

At 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees.

As part of RSA Insurance Ireland, we have offices in Belfast, Galway and Dublin, where we’ve embraced hybrid working and empower our people to work flexibly to suit their needs and those of our customers.

Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $20 billion of total annual premiums. 

We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. 

And, if you bring your best, then we promise to give you, our best.

Culture and Community

123.ie is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Our stats don’t lie… in our annual engagement survey

95% of our people are committed to driving innovation and change

91% of our people celebrate the diversity in their teams and wider company

90% of our people feel safe to share they’ve made a mistake

89% of our people strive to recognise colleagues for the amazing work they do

89% of our people know how their job supports the company’s strategy

So if you want to make a difference every day, we’d love to have you.

Scrum Master

We are seeking a skilled and dedicated Scrum Master to facilitate and support our Agile squads in delivering high-quality products and achieving their goals. The ideal candidate will have a deep understanding of Agile methodologies, excellent communication skills, and a passion for fostering a collaborative and productive team environment. If this sounds like you, we invite you to apply for this exciting opportunity.

Key Responsibilities:

• Act as a servant leader and coach to multiple Agile squads, ensuring adherence to Agile principles and practices.
• Organize and facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Collaborate closely with Product Owners, stakeholders, and cross-functional teams to define and prioritize backlog items.
• Empower squads to self-organize and make decisions, while removing any impediments that hinder their progress.
• Promote continuous improvement within squads by identifying areas for enhancement and guiding the implementation of changes.
• Monitor and track team performance metrics, such as velocity and cycle time, and use data-driven insights to optimize team efficiency.
• Foster a culture of transparency, open communication, and continuous learning within the squads.
• Facilitate conflict resolution and ensure a healthy team dynamic by promoting open dialogue and understanding.
• Coach and mentor team members on Agile practices, principles, and methodologies.
• Keep up-to-date with industry trends and best practices in Agile methodologies and apply them to enhance team performance. 

Requirements:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Certified Scrum Master (CSM) or similar Agile certification.
• Proven experience as a Scrum Master for at least 3 years, facilitating Agile squads in a fast-paced and collaborative environment.
• Strong understanding of Agile principles, values, and frameworks (Scrum, Kanban, etc.).
• Excellent communication, facilitation, and interpersonal skills.
• Ability to adapt and tailor Agile practices to the unique needs of different teams.
• Demonstrated experience in identifying and resolving impediments to ensure smooth team progress.
• Proficiency in using Agile project management tools and software like Jira.
• Analytical mindset with the ability to gather and interpret team performance metrics.
• Exceptional organizational skills and attention to detail.
• Ability to guide and mentor team members to achieve their full potential.
• Strong problem-solving skills and a proactive attitude toward continuous improvement.
• An understanding of CI/CD & how this benefits Agile teams.

Other Qualifications

• Engagement in, or, the setting up of a Community of Practice/Guild.
• Participation/involvement in Agile/Lean community.
• Previous experience with software development teams.
• Experience working with teams developing Financial, Accounting or Payment applications is a plus.

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.