Join RSA and make a difference every day. 

Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance Ireland is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.  

With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company 123.ie.        

At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. 

As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums. 

We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.

And, if you bring your best, then we promise to give you, our best. 

Culture and Community 

RSA is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.  

We do that by living our values – Integrity, Respect, Customer-Driven, Excellence, and Generosity – in everything that we do. 

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.  

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.  

Our stats don’t lie… in our annual engagement survey  

87% of our people celebrate the diversity in their teams and the wider company  

90% of our people feel safe to speak up and share if they’ve made a mistake  

91% of our people feel valued and respected by leadership  

89% of our people are benefiting and thriving through our hybrid working model 

So if you want to make a difference every day, we’d love to have you. 

Senior Commercial Underwriter

This role as a Senior Commercial Underwriter will involve underwriting cases within agreed processes and risk appetite, and with senior direction & guidance, to achieve business development and retention targets. 

You will spend the majority of your time delivering underwriting decisions, referring cases outside personal authority limits, supporting more qualified colleagues and contributing to policy wordings and managing customer interactions. You will be desk-based working within a team and with other colleagues responsible for underwriting risks. You will have strong analytical, relationship management and communication skills.

Key Responsibilities:

• Reviewing allocated cases and delivering underwriting decisions, following agreed processes at the designated authority level and with the necessary senior direction and support, in order to secure profitable business within the agreed risk appetite.
• Identifying non-standard or complex risks and escalating to more qualified colleagues to ensure they are handled appropriately.
• Supporting more qualified colleagues in the handling of non-standard cases in line with established standards, procedures and guidance provided.
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate.
• Managing customer interactions in an efficient, courteous, and timely manner in order to deliver high standards of customer satisfaction.
• Quality and levels of service provided
• Feedback from customers and colleagues
• Operational efficiency
• Commercial Portfolio Strategy
• Personal contribution to team productivity
• Compliance with legal, regulatory and policy requirements
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate is not applicable to the role
• Reviewing new business cases, where appropriate, and delivering underwriting decisions by following agreed processes at the designated authority level and with the necessary senior direction and support, in order to secure profitable business within the agreed risk appetite.
• To participate in project work as it arises and undertake any other duties as reasonably required and deemed appropriate within the scope of the role.

Requirements:

• APA, CIP, ACII or equivalent insurance qualification
• Complete the appropriate annual CPD requirements as defined by the Financial Regulator and/or the Professional Body to which you are affiliated (e.g.  III, CII, CIPD, ACCA)
• Ability to work to tight deadlines with a commitment to delivering quality results.
• Experience within customer management and technical teams (that has involved coaching / guiding others)

Regulatory Requirements:

• This role is subject to the Fitness and Probity Standards (“The Standards”) , issued under Section 50 of the Central Bank Reform Act 2010 and any subsequent amendments. The role holder must ensure they are fully aware of the Standards and in a position to fully comply with them at all times.
• This role falls within scope of the Minimum Competency Code (MCC) and requires the jobholder to have attained or be working towards the status of ‘Qualified Person’ in the relevant function(s) e.g. personal lines, commercial lines and claims, or have attained a Statement of Grandfathered Status in the relevant function(s). A New Entrant working towards the status of ‘Qualified Person’ must be supervised by a Qualified Person or a Grandfathered Person. The status of ‘Qualified Person’ can be achieved through attaining the qualification of Certified Insurance Practitioner (CIP), Accredited Product Advisor (APA), or Associate or Fellow of the Chartered Insurance Institute (ACII or FCII). The jobholder must also comply with all CPD requirements as outlined in the MCC. “

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.